Nick Read

A high achieving professional with over 20 years experience in commercially driven, service-led environments, most recently as Head of Operations for an independent healthcare provider with operational responsibility for the GP Surgeries Division with more than 90,000 registered patients and the Community Services Division with more than 100,000 patient contacts per year. A proven track record of exceeding targets and expectations, a proactive approach to financial and operations management, seeking, finding and exploiting every growth opportunity. Highly respected by commissioners, managers and colleagues alike, responsible for the effective leadership of large teams. Achieved successful commercial results through effective decision making, relationship management, influencing and negotiation skills, enthusiastically taking ownership of his team and their performance. Extremely focused on the service the customer receives, striving to create the ultimate customer experience or patient journey, in order to retain existing customers as well as attract new business.