Kay Martin
Head of HR Transformation and Global Operations at SHL
Leading HR Transformation to Build Stronger Teams, Smarter Processes and Better Employee Experiences.
- Women HR Manager / HR Professional of the Year
- Women in Tech Leadership Award
- Women Manager of the Year
About Kay
Kay's video
A video from Kay is coming soon.
Proudest achievements
- One of my proudest achievements has been building and transforming our HR Operations function into a high-performing team of 25 people in just 12 months.
- When I was promoted to Head of HR Operations and Payroll, the function consisted of myself as a systems specialist and an existing payroll team. I took the opportunity to build a more comprehensive HR Operations function, establishing the structure, capabilities and ways of working needed to support a global organisation.
- A key part of this transformation was recognising talent already within our HR team and creating opportunities for individuals to progress into management roles. I built a leadership structure that strengthened accountability, encouraged ownership and enabled people to develop their careers.
- Alongside this, I championed automation, AI and process improvements, identifying opportunities to reduce manual administration, streamline workflows and deliver substantial operational efficiencies.
- What makes this achievement particularly meaningful is that it wasn’t simply about increasing headcount. It was about building a sustainable, high-performing function that combines talented people, effective processes and innovative technology.
- I’m incredibly proud of what we achieved in just 12 months, particularly the opportunities created for others and the foundations we’ve established for continued improvement.
People's Choice
26 days left to vote
Women HR Manager / HR Professional of the Year
39 votesWomen in Tech Leadership Award
38 votesWomen Manager of the Year
35 votesIt takes a few seconds and counts straight away.
About Kay's team
The journey
Why your vote matters
Help Kay win
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People's Choice
26 days left to vote
Women HR Manager / HR Professional of the Year
39 votesWomen in Tech Leadership Award
38 votesWomen Manager of the Year
35 votesIt takes a few seconds and counts straight away.
People's Choice
26 days left to vote
Women HR Manager / HR Professional of the Year
39 votesWomen in Tech Leadership Award
38 votesWomen Manager of the Year
35 votesIt takes a few seconds and counts straight away.
Kay's road to the ceremony
Nominated
Nominated on 2 November 2026
People's Choice voteYou are here
26 days left to vote
Shortlist announced
The judges choose the finalists
The awards ceremony
Thursday, 26 Nov 2026 at National Conference Centre, Birmingham B92 0EJ
Every vote now carries Kay one step closer to that stage.
The people behind Kay
1 person has left a message of support.
“I am nominating her for her exceptional ability to combine technology and business needs. Self-taught in Sage People and Salesforce, she creates efficient solutions, champions learning, embraces change, and inspires others through her expertise, adaptability, and leadership.”
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